AI Organisation Design
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Our client, a listed AI technology company with over 25,000 employees, was undergoing a major business transformation to enable scalable growth and improve customer delivery. As part of this programme, they needed to transition from a federated model to a matrix way of working while re-engineering their go-to-market and delivery teams to align with a new product categorisation.
The scale and pace of the transformation introduced significant challenges. The organisation faced a compressed timeline, a high degree of complexity across business units, and a reliance on manual processes to manage change. Adding to this was the sensitivity of people-related decisions, requiring careful handling of role changes and individual conversations.
Exevion provided programme leadership and organisation design expertise to structure, govern, and deliver this transformation effectively within the required timeframe.
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To manage complexity and maintain momentum, Exevion introduced a structured and phased approach built around clear principles and strong governance:
Investigation and Baselining: Conducted an initial diagnostic to understand the existing organisational landscape, baseline key datasets, and identify design principles to guide the new structure
Governance and Data Control: Established a robust data governance framework to manage information flow, ensure consistency, and maintain data integrity throughout the programme
Design Workshops: Facilitated collaborative workshops with senior leaders and HR to map current teams, identify future-state structures, and align roles to the organisation’s job architecture
Prioritisation and Phasing: Identified high-priority segments to deliver early value, phasing work to ensure focus on critical business areas while maintaining progress across all functions
Change and HR Management: Supported HR teams in planning and executing sensitive people conversations, ensuring alignment with organisational values and minimising disruption
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Exevion’s structured approach delivered measurable business impact:
Effective Transformation: Successfully restructured teams across business units and geographies, transitioning from a federated to a matrix operating model
Strategic Alignment: Realigned go-to-market and delivery functions to the new product framework, improving clarity of accountability and collaboration across the organisation
Improved Data Confidence: Delivered a governed dataset and clear design principles that allowed leaders to make informed decisions quickly and consistently
Embedded New Organisation Design: Supported sensitive people transitions with clear communication and structured HR engagement, safeguarding employee trust and morale
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Exevion led the organisation design workstream of a large-scale transformation, helping a global AI technology company redesign its structure, processes, and governance to enable matrix ways of working. Through a pragmatic, data-led, and people-focused approach, we ensured strategic alignment, timely delivery, and minimal business disruption.
