Exevion helped a well-known American luxury fashion brand improve its 3PL operations by managing a competitive vendor selection process. By evaluating potential vendors and aligning the client’s objectives with strategic, financial, and sustainability goals, we identified the ideal 3PL provider. Our approach delivered significant cost savings, improved sustainability performance, and ensured a seamless transition to the new vendor.

Exevion was engaged to support a fast-growing digital contact centre to select a workforce management platform. Planning was managed through Excel, creating high manual overhead, up to 20% over-resourcing, and limited ability to adjust during the day. Exevion led a vendor selection, enabling a move to a scalable solution and improved control of service performance.