We’re helping businesses solve their toughest challenges, here are some of the clients we have worked with.
Operations
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Exevion was engaged to support a fast-growing digital contact centre to select a workforce management platform. Planning was managed through Excel, creating high manual overhead, up to 20% over-resourcing, and limited ability to adjust during the day. Exevion led a vendor selection, enabling a move to a scalable solution and improved control of service performance.
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Exevion supported a fast-growing AI company to deliver a time-sensitive employee migration project as part of a strategic restructuring. Driven by legal and contractual requirements, the project successfully transferred a specific subset of employees while implementing key operational improvements. This approach helped retain institutional knowledge and achieve significant cost savings for the business.
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Exevion helped a global reinsurance company optimise its legal panel and reduce legal costs. By rationalising their network of 225 law firms, we streamlined operations, improved service delivery, and achieved a projected €1M in annual savings. Our work also introduced more efficient processes, allowing the client to manage legal claims with greater control and transparency. With standardised reporting and improved vendor relationships, the company is now positioned for future growth without expanding its operations team.
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We partnered with a major health food retailer to design and implement a new Operating Manual with improved processes. Our objective was to establish a robust framework and set of principles that would govern the manual, ensuring a successful rollout to all locations nationwide.
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Exevion supported a leading high-street retailer throughout their product rebranding to ensure the customer understood the changes and maintained their buying habits. Our strategic plan mitigated risks associated with changing products and discontinuing products, kept customers informed, and ensured a smooth transition in-store and online.
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Exevion was brought in by a major consolidator in the Wealth Management sector to initiate and set up their integration programme. The project was focused on creating a platform onto which new and existing acquisitions would be integrated into the group.
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Exevion assisted a rapidly growing FinTech in the Wealth Management sector to document their business systems and processes. The primary objective was to capture the current state to consolidate overall functionality and capabilities across the business, allowing them to communicate their product proposition more easily internally and externally.
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Exevion was brought in to support the Workforce Management implementation at a global retailer with 550 sites and 2000 employees across the UK and Northern Ireland. Our client wanted to phase out a legacy system and process that didn’t give visibility of the operation.
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Exevion was brought in to help a national governing body negotiate a multi-million pound outsourced service contract. We managed the project from deciding whether to change vendor to renegotiating the new service contract.
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Exevion supported a well-known travel and leisure operator in the final stages of implementing a critical ticketing platform by introducing structure, clarity, and governance to the go-live process. Through cross-functional engagement and vendor alignment, we consolidated fragmented requirements into a prioritised, actionable readiness framework.
