
Programme Management Office
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Exevion was engaged by a growing FinTech in the payments sector, backed by leading financial institutions. The objective was to strengthen programme delivery and reduce risk exposure through more robust reporting and governance processes.
Due to its significance in financial markets, the organisation decided to split its operations across three entities, requiring coordinated cross-entity alignment and management. Gaining buy-in from key stakeholders was crucial, requiring Exevion to lead initiatives aimed at engaging stakeholders across the group.
Our involvement also coincided with the UK entity's progress towards Controlled Mobilisation with the Bank of England. This transition was crucial for the business to commence client onboarding and meet key milestones within the organisation. By streamlining processes and providing clear documentation, we ensured alignment within the UK entity across various workstreams and verticals.
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Conducted a comprehensive review of existing documentation and stakeholder interviews, Exevion identified pain points and areas for improvement. We designed templates for reporting across multiple governance forums. Key deliverables included:
Process Enhancement: Implemented a robust RAID approach for documenting and managing risks and issues. Facilitated regular reviews across key governance forums.
Template Refinement: Built templates to facilitate required discussions and ensure clear communication during critical sessions such as Steer Co, Ex-Co, Board, and Shareholder Reports.
Workstream Facilitation: Provided ongoing support to establish baseline documents and manage data collection efforts effectively.
Technical Roadmap Consolidation: Developed a consolidated view of the technical roadmap across entities to enhance transparency and oversight of key milestones and ongoing activities.
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We successfully embedded ourselves within the organisation to understand key pain points and introduce a support structure that would provide more robust governance. This resulted in:
Process Improvement: Streamlined procedures to improve efficiency and productivity.
Reduced Programme Risk: Mitigation of potential setbacks through risk assessment and proactive measures.
Strategic Alignment: Aligned organisational objectives with strategic initiatives to ensure cohesive direction and optimal outcomes.
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To ensure clear communication across a segmented organisation, it is important to have effective reporting and governance in place. To do this well, it is necessary to have a detailed understanding of an organisation's structure and internal workflows before creating the documentation and processes to allow teams to work and communicate effectively between them.
Through stakeholder engagement and regular feedback, Exevion worked with the client to deliver a set of detailed processes and materials. This gave a clear pathway for managing the transformation portfolio and achieving cross-entity visibility.